Terms of Service

Your agreement for using our services

Last updated: March 2026

1. Agreement to Terms

By accessing and using Sympa Tours' services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. About Our Services

Sympa Tours provides:

  • Tourist transportation services
  • Private transfers to destinations across Morocco
  • Guided tours and excursions
  • Travel planning and consultation services
  • Accommodation booking assistance

3. Booking and Reservations

All tour bookings and reservations are subject to terms and conditions.

A deposit or full payment is required to confirm your booking.

Prices are subject to change without notice until booking is confirmed.

4. Cancellation Policy

Cancellations must be made with adequate notice:

  • More than 30 days before tour: Full refund
  • 15-30 days before tour: 50% refund
  • Less than 15 days before tour: No refund

5. User Responsibilities

Users agree to:

  • Provide accurate information during booking
  • Respect our staff and other travelers
  • Follow all safety guidelines and rules
  • Be punctual for scheduled tours
  • Not engage in illegal activities

6. Liability Limitations

Sympa Tours is not responsible for:

  • Personal injuries or property damage during tours
  • Delays due to traffic, weather, or mechanical issues
  • Lost or stolen personal belongings
  • Changes to tour itineraries due to circumstances beyond our control

7. Health and Safety

Participants must:

  • Be in good physical and mental health
  • Inform us of any medical conditions or medications
  • Wear appropriate clothing and footwear
  • Follow all safety instructions from guides

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Sympa Tours or used with permission.

Unauthorized use or reproduction is prohibited.

9. Modifications to Terms

Sympa Tours reserves the right to modify these terms at any time.

Continued use of services after modifications constitutes acceptance of the new terms.

10. Contact Information

For questions about these terms, please contact us at:

Email: contact@sympatours.com
Phone: +212623599407 / 0652434241
Address: Tinjdad, Errachidia, Morocco